What if a buyer and seller talk directly without their Realtors involved as intermediaries? This can happen, sometimes unintentionally, and sometimes before closing a buyer and a seller have an occasion to meet each other and talk. What are the pros and cons of a buyer and seller talking to each other?

Buyer and Seller

Buyer and Seller Talking! OMG!

Most Realtors get paranoid at the very thought of a buyer and seller talking to each other. Realtors want to “control” their clients, because they fear their clients will say something wrong. There are many stories about the seller who says to the buyer, “Since we got rid of the termites, we haven’t had any issues.”

Buyer and Seller and Ethics

There is an ethics issue for Realtors. A Realtor cannot communicate with the other Realtor’s client directly or indirectly. That’s why a seller should communicate through his listing agent, and the buyer should communicate through his buyer’s agent. But the clients themselves are not subject to the Realtor’s Code of Ethics, so if they talked to each other, they would not be in violation.

As a general rule it certainly is not a good idea for a buyer and seller to talk directly with each other during negotiations. But I have had buyers who did talk to a seller to get instructions on how to operate an irrigation system.  And frankly, if buyers and sellers have to go through their Realtors just to say, “Hello,” or something else that does not effect the transaction, especially when the buyer and seller get along very well, a Realtor would be hard pressed to stifle the clients when it would just be rude and offensive.

I believe there’s a bigger danger. If a Realtor does not communicate well with their own client, and they are making poor decisions on behalf of their client without telling their own client what is really going on, the Realtor can be the cause of a transaction dying.

Good communications between the buyer and seller are important, and that also means that both Realtors need to be good communicators, too.

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