Monday, August 15, 2022
Chuck Marunde, J.D., Broker/Owner 360-775-5424


iRealty Virtual Brokers


Broker/Consultant

Washington State

SUBSCRIBE
  • Home
  • Search MLS
    • Sequim MLS
    • Sequim MLS Map Search
    • Port Angeles MLS
    • Port Townsend MLS
    • San Juan Islands MLS
    • All Islands MLS
    • How to Search the Sequim MLS
  • Videos
    • Sequim Videos Q&A
    • Buyer Videos Part 1
    • Buyer Videos Part 2
    • Buyer Videos Part 3
    • Buyer Videos Part 4
    • Living in Sequim Video Channel
  • Books
    The Coming Real Estate Crash

    The Coming Real Estate Crash

    The Sequim Real Estate Trilogy

    The Sequim Real Estate Trilogy

    Sequim Real Estate Videos for Buyers: The Ultimate Video Guide for Sequim Washington

    Sequim Real Estate Videos for Buyers: The Ultimate Video Guide for Sequim Washington

    Escaping California to the San Juan Islands

    Escaping California to the San Juan Islands

    Get Healthy

    Get Healthy: Increase Natural Immunities, Cellular Energy, Deep Sleep & Decrease Blood Pressure

    Manage Your Energy

    Manage Your Energy Not Your Time

    Real Estate Brokerage From Bricks and Mortar to High Tech Virtuality

    Real Estate Brokerage From Bricks and Mortar to High Tech Virtuality

    7 Myths of Selling Your Home

    7 Myths of Selling Your Home

    Buying Your Retirement Home

    Buying Your Retirement Home

    The New World of Marketing for Real Estate Agents

    The New World of Marketing for Real Estate Agents

    Sequim Real Estate For Buyers: Free eBook Updates Forever

    Sequim Real Estate For Buyers: Free eBook Updates Forever

    24 Secrets of Buying a Country Home

    24 Secrets of Buying a Country Home

    Sequim Real Estate: A Buyer’s Guide

    Sequim Real Estate: A Buyer’s Guide

    Living Off The Grid iin Alaska

    Living Off The Grid in Alaska

    Buying and Selling Real Estate

    Buying and Selling Real Estate

    Trending Tags

      • Sequim Real Estate for Buyers (Free eBook Updates Forever)
      • Sequim Real Estate: A Buyer’s Guide (Paperback)
      • Escaping California to The San Juan Islands
      • Buying & Selling Real Estate in The Rain Shadow
      • Real Estate From Bricks & Mortar to High Tech Virtuality
      • The Seven Myths of Selling Your Home
      • Buying Your Retirement Home
      • The New World of Marketing for Real Estate Agents
    • Agents
      • Professional Buyer’s Agent
      • Flat Fee Listing Broker
    Tetralogy
    No Result
    View All Result
    • Login
    • Register
    • Home
    • Search MLS
      • Sequim MLS
      • Sequim MLS Map Search
      • Port Angeles MLS
      • Port Townsend MLS
      • San Juan Islands MLS
      • All Islands MLS
      • How to Search the Sequim MLS
    • Videos
      • Sequim Videos Q&A
      • Buyer Videos Part 1
      • Buyer Videos Part 2
      • Buyer Videos Part 3
      • Buyer Videos Part 4
      • Living in Sequim Video Channel
    • Books
      The Coming Real Estate Crash

      The Coming Real Estate Crash

      The Sequim Real Estate Trilogy

      The Sequim Real Estate Trilogy

      Sequim Real Estate Videos for Buyers: The Ultimate Video Guide for Sequim Washington

      Sequim Real Estate Videos for Buyers: The Ultimate Video Guide for Sequim Washington

      Escaping California to the San Juan Islands

      Escaping California to the San Juan Islands

      Get Healthy

      Get Healthy: Increase Natural Immunities, Cellular Energy, Deep Sleep & Decrease Blood Pressure

      Manage Your Energy

      Manage Your Energy Not Your Time

      Real Estate Brokerage From Bricks and Mortar to High Tech Virtuality

      Real Estate Brokerage From Bricks and Mortar to High Tech Virtuality

      7 Myths of Selling Your Home

      7 Myths of Selling Your Home

      Buying Your Retirement Home

      Buying Your Retirement Home

      The New World of Marketing for Real Estate Agents

      The New World of Marketing for Real Estate Agents

      Sequim Real Estate For Buyers: Free eBook Updates Forever

      Sequim Real Estate For Buyers: Free eBook Updates Forever

      24 Secrets of Buying a Country Home

      24 Secrets of Buying a Country Home

      Sequim Real Estate: A Buyer’s Guide

      Sequim Real Estate: A Buyer’s Guide

      Living Off The Grid iin Alaska

      Living Off The Grid in Alaska

      Buying and Selling Real Estate

      Buying and Selling Real Estate

      Trending Tags

        • Sequim Real Estate for Buyers (Free eBook Updates Forever)
        • Sequim Real Estate: A Buyer’s Guide (Paperback)
        • Escaping California to The San Juan Islands
        • Buying & Selling Real Estate in The Rain Shadow
        • Real Estate From Bricks & Mortar to High Tech Virtuality
        • The Seven Myths of Selling Your Home
        • Buying Your Retirement Home
        • The New World of Marketing for Real Estate Agents
      • Agents
        • Professional Buyer’s Agent
        • Flat Fee Listing Broker
      No Result
      View All Result
      iRealty Virtual Brokers
      No Result
      View All Result
      Home Buyer's Agent

      What is Good Customer Service in Real Estate?

      Chuck Marunde by Chuck Marunde
      September 22, 2019
      Reading Time: 3 mins read
      0 0
      0

      Let’s talk about good customer service. A youngster traveling alone had a stopover at Chicago O’Hara International. He was hungry, but he only had one dollar left in his pocket. Maybe he didn’t budget his eating money on his trip home, or maybe he had an unexpected expense. He called his father, and his father checked with several restaurants at the airport to see if they would take his credit card over the phone so his son could get a meal. None would do it. Until he called a Wolfgang Puck Express.

      Good Customer Service

      An Example of Good Customer Service

      When the father reached Wolfgang Puck Express on the phone, the conversation went like this:

      WPE: “So just send your boy in here and we’ll make sure he gets a good meal. My store manager and operations manager are both here, and we don’t want him to be sitting around hungry. You don’t have to worry about paying for it.”

      Father:  “Wha… you… no, please, I really insist you find a way for me to pay for this.”

      WPE: “Just do something nice for someone else.”

      This wasn’t just practicing the good customer service rule, “under promise and over deliver.” This was one of those pleasant surprises that you never forget. The father in this story is Michael Hess, entrepreneur and writer. [Read his story.]

      In real estate good customer service of this kind is rare. It’s rare in every industry. Here’s food for thought. Good customer service in real estate would mean that your Realtor is very knowledgeable on the subject of real estate. More than that, he would be an expert. Why hire someone who is not? Expertness doesn’t cost any more. Good customer service would also mean that you are taken care of, that your Realtor places your interests above his own, that he is honest and loyal to you. It would also mean that all the important details of your transaction are handled in a timely fashion and that you are protected by your Realtor’s experience. And among other things, good customer service would mean you know your Realtor genuinely cares about you and takes care of you.

      How Do You Define Good Customer Service

      There’s a saying that common sense is not so common. I think most would concur with me if I said good customer service is not common either. So how would you define good customer service in real estate?

      Last Updated on September 22, 2019 by Chuck Marunde

      Tags: Customer Service
      ShareTweet
      Chuck Marunde

      Chuck Marunde

      Chuck grew up in remote Alaska, graduated from the University of Alaska with a degree in Economics and Teacher Certification, and after teaching high school for two years, went to law school at Gonzaga University in Spokane, Washington. He served four years as a Captain and JAG in the USAF at Nellis AFB in Las Vegas. After practicing real estate law for 20 years in Washington, Chuck founded iRealty Virtual Brokers covering Sequim and the beautiful Olympic Peninsula. He is the author of 2,200 real estate articles and a dozen real estate books, and he produced over 100 real estate videos. Chuck combined his love for real estate and technology to create a massive Internet presence, and his articles and videos and books have been viewed by millions. Chuck is a well recognized real estate expert and his counsel is sought by other brokers and practicing attorneys around the country. Buyers from New York to Hawaii and from Florida to Alaska seek him out to retain him as their buyer's agent, and home owners around the State of Washington seek him out because of his new Flat Fee Listing Service. 

      Related Posts

      Chuck Marunde
      Buyer's Agent

      Chuck Marunde Shares Personal Note

      December 31, 2020
      6
      Buyers Agent
      Buyer's Agent

      How Does a Buyers Agent Work?

      September 9, 2020
      6
      Sequim Real Estate Market
      Buyer's Agent

      Sequim Real Estate Market

      August 23, 2020
      4
      Exclusive Buyer's Agent
      Buyer's Agent

      Exclusive Buyer’s Agent – The Most Experienced in the Northwest

      July 5, 2020
      2
      Sequim Buyers Agent
      Buyer's Agent

      How Can a Buyer Find a Home in Sequim?

      December 16, 2019
      3
      Buying Real Estate Now Before It’s Too Late
      Buyer's Agent

      Buying Real Estate Now Before It’s Too Late

      October 19, 2019
      3
      Next Post

      Compare Sequim with Port Angeles

      Sailing in Port Townsend

      Leave a Reply Cancel reply

      Your email address will not be published. Required fields are marked *

      I agree to the Terms & Conditions and Privacy Policy.

      This site uses Akismet to reduce spam. Learn how your comment data is processed.

      "I wish I read this before selling my
      home. I could have saved $50,000." Andy 

      Search 2,200 Articles by Category

      • Trending
      • Comments
      • Latest
      Buyer and Seller

      What if a Buyer and Seller Talk to Each Other?

      August 5, 2022
      10 Best Places to Retire

      Why is Sequim One Of The 10 Best Places To Retire?

      September 22, 2019
      Terminate a real estate contract

      How to Terminate a Real Estate Contract

      December 31, 2020
      Prorate Propane

      How to Prorate Propane at Closing

      August 15, 2015
      print newspapers

      Print Newspapers Losing Readers to the Internet

      42
      FNMA Killing Transactions by Requiring Private Road Maintenance Agreements

      FNMA Killing Transactions by Requiring Private Road Maintenance Agreements

      31
      Buyer and Seller

      What if a Buyer and Seller Talk to Each Other?

      28

      What Documents Does a Buyer Need to Buy Real Estate?

      24
      Marunde-Books

      Marunde Books: I’m Having Far Too Much Fun Here

      August 15, 2022
      Financing Contingency

      What does “The Financing Contingency Shall Survive the Closing Date” Mean?

      August 12, 2022
      Sequim Real Estate

      Massive Upgrades to Sequim Real Estate Blog

      August 11, 2022
      Subscription to iRealty Virtual Brokers Real Estate Blog

      How Do I Subscribe to This Real Estate Blog?

      August 11, 2022

      Subscribe to Chuck 
      Marunde's Newsletter

      Popular Stories

      • Buyer and Seller

        What if a Buyer and Seller Talk to Each Other?

        0 shares
        Share 0 Tweet 0
      • Why is Sequim One Of The 10 Best Places To Retire?

        0 shares
        Share 0 Tweet 0
      • How to Terminate a Real Estate Contract

        0 shares
        Share 0 Tweet 0
      • How to Prorate Propane at Closing

        0 shares
        Share 0 Tweet 0
      • The Sequim Blue Hole – A Map of Rainfall

        0 shares
        Share 0 Tweet 0

      Leaving Comments   I hope you’ll join our community and leave comments from time to time. Please realize that comments, if approved, will be public, so do not use any personal information you don’t want broadcast to the world, and definitely don’t leave a phone number. Comments are not the place to ask Chuck Marunde for help in finding a home. To do that, call or text Chuck.

      Neither Chuck Marunde nor iRealty Virtual Brokers offers legal advice on this site. Please Read Our Legal Disclaimer

      If you’d like to view how we protect your privacy, see our Privacy Policy.

      iRealty Virtual Brokers

      iRealty Virtual Brokers reaches out to buyers around the United States with thousands of online articles, MLS sites, apps, real estate books, videos, and much more specifically to help buyers find all the answers to their questions. We also now offer a flat fee commission listing service that saves sellers tens of thousands of dollars.

      iRealty Virtual Brokers
      125 Olympic Ranch Ln
      Sequim, Washington 98382
      360-775-5424

      Search the entire NWMLS in Washington State:

      Sequim-Homes.com

      The largest independent real estate blog in the State of Washington with over 2,200 articles totally focused on our client’s best interest, their needs and their curiosity. All free and 100% reliable. I’m here if you need me, 

      © 2006-2022 iRealty Virtual Brokers and Chuck Marunde

      No Result
      View All Result
      • Home
      • Search MLS
        • Sequim MLS
        • Sequim MLS Map Search
        • Port Angeles MLS
        • Port Townsend MLS
        • San Juan Islands MLS
        • All Islands MLS
        • How to Search the Sequim MLS
      • Videos
        • Sequim Videos Q&A
        • Buyer Videos Part 1
        • Buyer Videos Part 2
        • Buyer Videos Part 3
        • Buyer Videos Part 4
        • Living in Sequim Video Channel
      • Books
        • Sequim Real Estate for Buyers (Free eBook Updates Forever)
        • Sequim Real Estate: A Buyer’s Guide (Paperback)
        • Escaping California to The San Juan Islands
        • Buying & Selling Real Estate in The Rain Shadow
        • Real Estate From Bricks & Mortar to High Tech Virtuality
        • The Seven Myths of Selling Your Home
        • Buying Your Retirement Home
        • The New World of Marketing for Real Estate Agents
      • Agents
        • Professional Buyer’s Agent
        • Flat Fee Listing Broker

      © 2006-2022 iRealty Virtual Brokers and Chuck Marunde

      Welcome Back!

      Login to your account below

      Forgotten Password? Sign Up

      Create New Account!

      Fill the forms bellow to register

      *By registering into our website, you agree to the Terms & Conditions and Privacy Policy.
      All fields are required. Log In

      Retrieve your password

      Please enter your username or email address to reset your password.

      Log In
      This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.